Choose the Best Bug Tracker
If you’re developing software, you need a bug tracker to help catch issues and defects as you work on projects. More importantly, you need a bug tracker that is reliable, easy to use, and works for your team. There are so many on the market, so how do you know which will work for you?
Mashable.com has a list of 17 possibilities, but we’ve narrowed it down to five that we think are worth checking out. These five not only track issues and bugs, but they each have an organizational or project management component to better help communication and efficiency.
Created by Fog Creek Software, FogBugz is built for teams to track issues and bugs throughout the development process. It includes customer support ticket and automated error reporting to better use feedback throughout a project. The scheduling function helps produce ship date probabilities and a breakout of what every team member is working on at any point in the project. Teams of five up to 500 can work within their setup.
Free Trial: 30 days
Price: $20/month (or $18/month with an annual commitment) for 5 users, up to $1200/month (or $1080/month with an annual commitment) for 500 users. Additional fees exist for time tracking and integrated wiki add-ons.
Pivotal Labs developed Pivotal Tracker in 2006. With a comprehensive API, web hooks, and more than 100 add-ons, it’s easy to incorporate into your software development. The project management tools allow you to see big picture and bite-sized stories at once. It tracks bugs and workflow, including historical data trends to identify ways to improve efficiency for future projects. It can be used by teams of three up to 50.
Free Trial: 60 days
Price: $7/month for 3 users, up to $175/month for 50 users
Mike Botsko, Snowy Evening’s creator, emphasizes that his aim was to create a tracking application powerful enough for developers, but easy to use for clients. The dashboard overview makes it easy to move between projects and filter issue lists. It offers GitHub and jsFiddle integration and a history function to easily track an issue’s history from start to finish. It can be used by individuals for free, or it can accommodate a team of up to 300.
Free Trial: Free “public projects”
Price: Free for 3 users, up to $99/month for 300 users
When Mozilla.org started in 1998, they released Bugzilla early on to replace their in-house system. Later, they released it to the public for free. As it expanded, they changed their focus from mozilla.org tracking to general bug tracking. The program allows individuals or teams to track bugs, submit and review patches, maintain QA, as well as maintain organization and communication of projects.
Free Trial: N/A
Naturally, at Jixee we think our product is top-notch. It was built by a team of developers that couldn’t find what they wanted on the market, so they built it themselves. Jixee focuses on helping developers build products, so of course a bug tracker is a vital part of that product. In addition, we streamline your entire company’s project management into one solution. It is designed to accommodate small teams all the way up to a group of 500.
Free Trial: 30 days
Price:$9/month (or $7/month with an annual commitment) for 10 users, up to $749/month (or$599/month with annual commitment) for 500 users
We’re not saying Jixee is the only or even best choice. It’s up to you to choose a bug tracker that works best for you and your team, and at the right price for your budget. We are saying that we stand by our product and offer it as an excellent choice among many. Tweet Jixee with specific questions; we would love to hear from you.
Photo Attribute: Guilherme Tavares