Attlassian’s Jira has been on the block for a long time. Over a decade, in fact. The Jira software is sort of a mixed bag — plenty of established companies use it, but most engineers find the experience non-intuitive, and generally too complex for everyday use. So, yes, it’s been around a long time and has enjoyed a long wave of success, but Jira Agile fails to evolve with modern agile needs, becoming a relic among agile trackers. Let’s take a look at some Jira Agile problems:
One of the main complaints about Jira Agile is that there’s too much going on. Even their ‘Jira in a nutshell’ demo video doesn’t make the product look like a seamless ease-of-use tool. Jira offers over 800 add-ons and countless integrations, but the problem is: none of them link together seamlessly. The supporter site does not contain adequate visuals for users to decode the byzantine nature of Jira Agile.
Very few companies have use for all of these features, or a project large enough to need a system like Jira. Users end up spending more time learning and operating Jira than on workflows. Jira tries to be everything to everyone, and in doing that, ends up with a bunch of sub-par features.
Configuring and upgrading Jira is a logistical nightmare, in the time it takes to set up and get going — you may as well have built your own agile tracker. A trained administrator is normally required to configure Jira Agile, making it impossible for developers to hit the ground running with their software.
People often complain about the amount of time it takes to report a bug, and joke that by the time they get to that point, they’ve forgotten the bug already. There’s so many ‘customizable’ options, and fields that require customization, that working on Jira ends up being a time drag. Operating Jira demands your attention, detracting valuable time from your work.
Page loading is another major lag factor: sometimes 5 or 10 seconds to load a page. From a user perspective, it would seem that the backend code is convoluted, and constant hefty data dumps slow everything down. Not to mention that it’s pretty memory hungry at 2GB RAM. General output is far too slow to be considered productive.
Poor UX Design
One of the major complaints with Jira, that we see over and over again: Jira neglects UI design. It is both visually unappealing, and difficult to intuit. Workflows aren’t out in the open — when you start a new task and try to log work, the actions are hidden under a menu.
The visuals make little sense, and aren’t helpful in helping you sift through the gauntlet of options. Granted, they are tasked with quite a challenge considering all of the options and customizations that come with the software. However, that doesn’t excuse poor UI that so many Jira users and former users harp on. Rather, it seems like more and more stuff just gets glommed on with each version.
Jira Agile’s pricing starts at $10/month for 10 users, to $500/month for 2,000 users. There’s quite a range of options, which is nice. However, middle of the road users (25 users) will pay around $50. The real question is: does a team between 16-25 users really need all those features, integrations, and add-ons? Most teams under 25 probably aren’t receiving enough value from Jira to warrant the cost. Rather, a smaller team may find a simpler, less expensive option more worth their while than the endless features that are Jira.
Jira Agile Evaluation
From an end user point of view, Jira isn’t the best option because it is slow, doesn’t fit most workflows, and neglects UI design. If you’re trying to track tickets, which is what Jira was originally designed for, then it will perform the job adequately.
However, all the added features and customizable options demands the user’s attention more than necessary, instead of working in the background to support agile workflow. For some companies, or for very large and convoluted projects, Jira may have its place. Small to mid size developer teams, on the other hand, need a Jira Agile alternative.
Work processes are varied, there’s no one size fits all for agile tools. Jixee offers an agile system suited to the needs of small to mid size development teams, giving developers the flexibility and intuitive ease of use necessary to do their best work — with the ability to utilize any type of methodology.
Intuitive UI Design
Logging into Jixee is a breath of fresh air — it’s both a beautiful and a functional user experience, where every available task is easy to intuit. Workflows are separated first by team, then by task. A simple scroll down bar lets you move through tasks on your own instead of being bombarded with an entire page of information. Tasks have simple drop downs for tracking features, space for notes, and project status. Notifications are customizable, so you never get information you don’t want.
You can also choose the view you’d like, so you’re free to work in Kanban to keep work compartmentalized, or as a task list if you’d like to keep track of all the moving parts. Overall, it’s clean, easy to intuit, and anyone can pick it up within a matter of minutes.
Jixee offers a number of agile tools that integrate seamlessly into tasks. From the task tracking, your team can choose to look at progress and velocity in clean, easy to read pie charts, or burndown charts. Roll up reporting allows teams to gain a high level view of performance across all projects, a single project, or any stage in the release cycle.
Jixee’s task set up is ideal for planning sprints, and supports epics, milestones and sprints. You have the ability to create tasks and sub-tasks with the task dependency feature, and quickly generate release notes in one-click
Pricing starts at $9/month for 10 users, and goes to up to 100 users at $299/month. Jixee does not offer pricing for over 100 users because the system is designed for a relatively small development team. They focus on quality, and catering to the needs of agile development teams, rather than offering up more features at lower quality. The result is incredible value, you would be hard pressed to find a better value at Jixee’s price point.
Super Simple Integration & Configuration
Integrations with Jixee are absolutely seamless, there’s no time wasted configuring settings. Github, Slack, Flowdock, Hipchat, and many more are available to keep teams in real time communication. There’s no need to change any of your current developer tools to use Jixee, simply connect your tools with Jixee’s ingoing and outgoing webhooks. Jixee’s documentation is ultra user-friendly, and easily integrates your team’s version control data through Jixee’s API.
Extra bonus: Changing from your current tracking system is a breeze, Jixee allows you to import projects from anywhere without losing any work!
Jixee is a fresh take on issue tracking, with none of the bloatware, and all of the streamlined features a team needs to work agile. The navigation is clean, intuitive, and simple. If you’re looking to find the best Jira Agile alternative, Jixee hits the mark.